While monitoring progress of the agile team, the project manager notices that an expert member’s output is much lower compared with that of junior team members. This is a surprise, as the expert works diligently on the most complex tasks and always produces defect-free results. Which is the most likely explanation for the developer’s low output?

After missing two (2) consecutive major deadlines because of delayed glass deliveries, a manufacturing company changes its glass supplier to meet production deadlines. Three (3) months later, production reports quality problems with the new glass. The project manager determines that the supplier change caused quality problems. How should the project manager avoid this issue in the future?

A project manager joins a project team, replacing a manager who left. During initial meetings, the project manager realized that the team members have differing opinions about how to address technical decisions. Team members did NOT respect each other’s ideas, and the environment was becoming counterproductive. However, now with the new manager’s leadership, the team has begun to communicate more effectively and develop some processes and procedures for working together. In what phase of development is the team now?

A trend of stories is INCOMPLETE, and this becomes apparent at the end of iterations. Several team members worked on these stories and NO blockers were identified. How can the agile team resolve the situation?

A client’s employee asks the project manager for an additional, new product feature during a status meeting. To which document should the project manager first refer to determine who has the authority to approve this request?

The IT department of a glassware manufacturer enthusiastically approved the agile team’s mid-project demo of quality-checking software for assembly line workers. However, the final product was considered UNUSABLE because the workers’ gloves are too thick to press the machinery’s small buttons. What should the project manager do to avoid this kind of failure in the future?

The project is overseen by a senior project manager. When a new project manager is added to the project, the sponsor asks the new project manager to develop the quality management plan. How should the new project manager proceed?

A project manager is preparing the charter for a project. The project aims to automate 30 percent of the company’s product testing. The project sponsor advises the project manager to assign senior test engineers to identify the tests that can be automated. The test department manager, however, is NOT cooperative because they believe that the project will lead to downsizing in their department. Which two actions are suitable in this scenario?

Project team members are busier than usual. They indicate that they do NOT have the time to update the lessons learned repository because of other project responsibilities. How should the project manager respond?

A medium-sized company is expanding into a new market. However, the company does NOT have previous experience in that market. A project manager needs to collect requirements. Which two tools or techniques should the project manager use?

Members of a virtual agile team are separated by seven (7) time zones. Daily meetings are too long, and the problem is made worse when laptop cameras switch between the speaking members. Which two measures should the project manager take to achieve shorter, more efficient daily meetings? (Choose TWO).

A deliverable does NOT meet the agreed-upon quality specifications and is rejected by the customer. After investigation, the project team finds a fault with the vendor-provided parts. This fault caused the issue. The vendor says that they CANNOT correct the situation. What should the project manager review before deciding on next steps?

A smart grid project combines predictive and agile tracks. The agile team detected a major software defect after its release and began working on a correction. But the defective release was deployed by the predictive track, and this caused a field test to fail. Which measure would be most effective to prevent similar problems in the future?

During a conversation with a friend, a project manager hears that union action may occur within the next two (2) weeks. The project manager knows that at this stage of the project, any project delays could cause substantial harm to both budget and schedule, and any union action will affect the project team. Earlier, the probability of a union action was considered minimal. Thus, it was unanticipated. Also, the project manager has worked successfully in the past with the union. How should the project manager respond to this issue?

Q89A medical equipment vendor is running a hybrid project which includes some custom software development by an agile team. The team progress is good, but slow customer approval causes unnecessary delays. The customer insists that approval can only be given after repeating all the test cases in the target environment. How can the project manager accelerate the approvals and build customer trust at the same time?

An efficient, empowered agile innovation team does NOT understand why required approvals from the legal department are allowed to delay their progress. Eventually, the team confronts the product owner in a heated exchange. The product owner replies that the approvals are needed to check for existing patents, which would block the product from going to market. How should a project manager prevent such conflicts?

While a project manager is preparing the monthly project status report, four (4) new risks are identified. These four (4) risks could affect key milestones. What should the project manager do before presenting this new risk information?

In a hybrid product design project, the team encounters a 3D printer malfunction resulting in costly losses of titanium supplies. When the production team tells the agile programming team about the problem, it becomes clear that mistranslated data sheets created problems for both teams. However, the agile team resolved their problems a month before the malfunction. What could the agile team have done to prevent the current malfunction?

A global organization sponsors a project that involves six (6) different companies. When the project is partially complete, the project manager learns that one stakeholder is ill and needs to decrease their level of involvement. What should the project manager do?

An ongoing agile project is measured as follows: 2-week Stories Stories Earned Earned Sprint Planned Completed Value Value 1 15 10 450K 300K 2 20 18 600K 540K 3 20 25 800K 1000K 4 22 25 1100K 1250K _____________________________________________________ Totals 77 78 2950K 3090K ===================================================== According to the table,Which two of the following are the project’s metrics?

Several items remain in the Kanban blocked column despite the team’s efforts to address them. The retrospective reveals that all the impediments can be traced back to a particular department head. Previously, the project manager has tried to educate this stakeholder, but they still show resistance. What should the project manager do next?

A project manager recently joined a new project with the following characteristics: – Tight deadlines – Global virtual team – Fixed budget During the planning stage, the project manager wants to avoid scope creep and keep the team focused on delivering a product that meets requirements. The project manager should ensure __________. (Fill in the blank with the correct response.)

A hybrid virtual reality project is running an agile software track and a predictive electronics track. Halfway into the project, delays are accumulating due to misaligned deliverable releases between the two tracks. Which two elements should the project manager combine to produce a common network diagram? (Choose TWO).

A governmental agency becomes a key stakeholder on a complex project due to regulatory changes. In light of the change, the project manager needs to develop an understanding of this new stakeholder and identify any new high-level risks that may result from the change. Which two options should the project manager use?(Choose TWO).

The quarterly results show that competitors are driving prices down. The company is losing market share and midway into a product development project, it appears the sponsoring unit is not likely to get return on their investment. Which two actions should the project manager take to adapt the project to these new conditions? (Choose TWO).

A project manager is having difficulty obtaining consistent input from stakeholders and needs their input to identify assumptions and constraints. How can the project manager improve stakeholder engagement?

During work on a government project, stakeholders exert pressure on the project manager to comply with their preferred actions because they have extremely complex regulations and constraints. The project manager wants to build a successful relationship with these stakeholders because the company hopes to win more contracts with the government. Which two approaches should the project manager take? (Choose TWO).

The pandemic has caused delays which will make it very difficult to launch the new product on time. Television ads for the launch date are already purchased, so the CEO has asked the project manager to find a way to launch the product even if some minor features are NOT included. Which measure would be the most effective step toward a successful and timely product launch?

The team working on Project A has resolved a technical issue, and the project is moving forward. The project manager has been warned that the same issue will probably arise on similar projects in the future. What should the project manager do first when responding to this warning?

A Canadian start-up company announces to the press its imminent launch in the European Union (EU) and Latin America. Soon afterward, the compliance team recommends delaying the launch by six (6) months to avoid substantial penalties related to a new set of EU regulations. Which approach could the project manager take to advance the launch project while preparing the compliance measures?

During Project A’s kickoff phase, the project manager provided training for the entire team regarding the specifics of the company operations that the project supports. A year later, project productivity is suffering because members who were added later in the project do NOT have the same level of understanding. How should the project manager respond to this challenge?

A project manager needs to ensure that the team delivers business value within the required timelines. The project manager recently learned that key stakeholders are worried that the current release plan will NOT meet urgent business needs.  How can the project manager effectively respond to stakeholder concerns?

A worldwide product launch will likely be delayed by the lengthy analysis needed to assess the impact of new European Union (EU) regulations. Perishable ingredients and factory bookings are at risk of being lost. The executive committee decides to postpone the launch in the EU but maintain launch dates in all non-EU countries. How should the project manager re-plan the project to support both launches?

Because a deliverable does NOT meet the agreed-upon quality specifications, it is rejected by the customer. Team members find that the deliverable fails to meet expectations because of a problem with vendor-provided parts. The vendor says that they will NOT correct the problem. Before deciding on next steps, What should the project manager do?

The success of an ongoing agile project is measured as follows:

What two (2) conclusions can be drawn from these figures? (Choose TWO).

A project has a quality management plan in place. This plan states that project deliverables must be reviewed for quality at least five (5) business days before the deadline. Four deliverables have failed the quality requirement. What should the project manager do?

A product owner repeatedly complains, saying that a function developed by the development team does NOT seem to align with the original design. What will help to solve this issue?

A project to start building an ecology-focused resort complex is planned, and the contract is ready for signature. The client now asks the prime contractor to suspend planned development work on a parcel of land while the team runs a consumer study—the team needs to know what kind of structures to build on the parcel. What should the prime contractor do to quickly close the deal, given the new client requirements?

A project sponsor is risk averse and is therefore concerned about negative impacts on the project. To help with this concern, the project team identifies four (4) project risks and then evaluates both the probability of occurrence and the impact of the risk if it occurs. The team uses a 1-5 scale (1 is the lowest and 5 is the highest).

RISK               PROBABILITY               IMPACT

A                           1                                5

  B                           4                                4 

  C                           2                                5

D                           2                                2

Based on the table in what order should the project manager rank these risks for risk management purposes?

The marketing director is displeased that the agile innovation team is producing too many novelty products with too little business value. Which two approaches should the project manager take to correct the team’s approach? (Choose TWO).

A project is utilizing a third-party contractor. A member of the contractor’s team raises an issue with a member of the project team. The two individuals are NOT able to work out a solution. The project manager is aware of the disagreement. Which type of communication should the project manager use first when contacting the vendor about this issue?

A project manager is working on multiple projects. One project has new team members and is in early stages. The other projects are in various states of execution for the next few weeks. How can the project manager develop the new project team over the next few weeks?

A start-up has grown quickly, and there are now four (4) agile teams working on interrelated products. All teams have begun to experience impediments and gaps related to work in other teams. How should the project manager address this problem?

After a project ends, the project manager and project team members are still being asked to do the following: -Evaluate new requirements – Make minor modifications – Solve technical issues The project manager wants to ensure the product or service developed by the project now has operational support. What should the project manager do?

A recently formed agile team is exhausted after working 12-hour days to fulfill sprint commitments. Who has NOT properly performed their duties in this situation?

A longstanding, key team member in a virtual team has been unmotivated for weeks after the death of a family member. Because of this, several project activities are behind schedule, impacting the project’s critical path. How should the project manager handle this situation?

A customer is NOT satisfied with the delivered product, saying that it was NOT what they expected. The project manager is surprised because the agile development team delivered the product several iterations early. What is one way that the project manager could have avoided this result?

The agile team is building a version of a smartphone shopping application suitable for older people. Marketing has not been able to find any volunteer test users fitting the profile. Which option would be most effective to ensure the best product value is delivered?

A project is delayed because the deliverables are NOT of acceptable quality. A change is required. First, the project manager issues a formal change request and communicates the change to all stakeholders. The stakeholders are NOT satisfied with this. They want a more detailed report about the nature of the delay. What should the project manager do next?

An agile team needs to decide who should represent them in the Scrum of Scrums. Which criteria should a project manager use to select the best-suited team member?

A new resource joins a working project team and is assigned to a small project that is critical to a larger program milestone. Unfortunately, the new resource is under-skilled and very nervous. The team dynamic has become awkward, and work has slowed on the small project. Which are two possible ways for the project manager to handle this situation? (Choose TWO).

A key team member is asked to move to another project during the middle of a technical project. The team believes this is an unwise move and expresses concern. Which action will help to resolve the issue?

An agile project is structured without timeboxing. Tasks are grouped by high-level goal but CANNOT be predictably scheduled. In which three ways can the work be distributed for efficient execution? (Choose THREE).

A project that should have been 90% complete by now is only 65% complete. The total project budget is US$120,000 and the actual cost spent to date (AC) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?

The agile team excels at solving technical problems, but when the product owner requests creative or business-related ideas, the team falls silent. Is this a problem?”

A project’s daily stand-up meetings are long, often lasting more than two hours. The project team uses the stand-up meetings for extended discussions about solutions to project obstacles. What should the project manager do to improve the daily stand-up meetings?”

Before the next iteration begins, project team B meets about an unexpected challenge which threatens to delay the current phase. The task in the next iteration CANNOT be completed because of this challenge. Another team within the project is depending on timely completion of Task 1 in order to fulfill their work. How should the project manager resolve this issue?

The marketing director wants to be first-to-market, to launch a version of a smartphone shopping application for retired people, and has asked the agile team to develop it. What should the project manager do to begin the development process?

A company is planning to utilize a new product that leverages innovative technologies and processes. The project manager has verified that the component work packages have been defined, and constraints for each component have been identified. Which estimating technique should the project manager use to obtain a precise cost estimate of the project?

A project manager wants to know whether an agile team possesses a good combination of T-shaped skills. What can the project manager measure to determine this?

A project manager receives complaints from a project sponsor because of a delay in developing a prototype. The project manager consults the resource management plan and responds that the delay was due to a lack of knowledge in a specific skill that was needed by the cross-functional project team. How can the project manager perform this task better in the future?

Project team members are concerned that a new resource does NOT seem suitable for an assigned task. How should the project manager respond to this concern?

Over the past six months, the cost per story in agile project A has risen by more than 250% due to a faulty platform which is no longer supported. The project will exceed the budget increment threshold at the next iteration. Who should decide if the project should be cancelled?

A skincare company reports growing customer complaints about an underweight product. A project manager needs to determine if something needs to be changed in the production line. Which tool or technique can the project manager use for this task?

The last three agile iterations showed a trend of increasingly prolonged test work. It is found during the retrospective that the stories are relatively complex. Which activity should the project manager plan to address the root cause?

An agile approach is required during the final phase in a team’s project. As the team discusses the phase, some team members disclose that they have NOT worked with agile before. The deadline is approaching soon. How should the project manager respond? “

An unresolved conflict between a member of a third-party vendor’s team and a member of a project team is causing disruption. The issue is escalated to the project manager. What should the project manager do first?

A start-up company needs to quickly expand its product portfolio to meet market demand. Recently, staff members are working on two or three agile teams, each dedicated to a different product line. Output is dropping and defect rates are rising in all teams. In which two ways can the project manager help the agile teams improve their work? (Choose TWO).

A project manager is working with three (3) key stakeholders. Each has a different vision regarding the project and its goal. They each feel strongly about their opinion. How should the project manager obtain approval of the project charter?

An R&D executive, who is a project stakeholder, occasionally visits the agile team’s work area to give instructions about urgent feature work. The team begins work. During sprint reviews, the product owner becomes upset that the team worked on the requested features. How should the team address the problem?

A team misunderstood one product functionality documented in an earlier stage of the project. During the current iteration, the functionality has NOT yet been developed, but a business representative has mentioned the deficiency. How should the project manager proceed?

A project manager needs stakeholder involvement in order to identify strategic and operational assumptions and constraints. Unfortunately, the project manager is having difficulty obtaining consistent input due to lack of participation. In which two ways can the project manager encourage the stakeholder to participate and collaborate? (Choose TWO.)

An agile team is struggling to solve a blocking issue with packaging design. Eventually, they find a solution, but it requires a different product format. What should the team do before further developing the solution?

A marketing team is developing a new website for an existing product range. The team reads through some customer comments submitted on the current website: “Too much clicking!” “More and better please.” “Make it easier” Which tool or technique should the marketing team use to identify the target audience’s style preferences?

A frustrated agile team member approaches the project manager to complain that a senior team member is claiming all the “interesting” backlog items and leaving the tedious activities for everyone else. How should the project manager address the complaint?

A project manager in a virtual team realizes, during the third iteration of product development, that the team dashboard that shows progress on work is faulty and is NOT showing updates. Which action should the project manager take?

Several new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do NOT have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?

A security-classified, agile software project requires outside expertise and delivery to add a module based on machine learning. An approved supplier asks the project manager to join the daily meeting with the supplier’s agile team, but the project manager’s schedule is too full of internal meetings. How could the two teams synchronize interactively but somewhat less frequently?

Review the following steps. 1. A project has been successfully delivered. 2. The project manager is executing formal closure. 3. ______________________________________. What is step 3?